Refund policy
Return & Refund Policy
At 1stclasskits, customer satisfaction is important to us. Please read our policy carefully before placing an order.
Returns & Refunds
We only accept returns and issue refunds if the item arrives damaged upon delivery.
To be eligible for a return:
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The item must be unused and untouched
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All original tags and packaging must still be attached
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Clear proof of the damage must be provided (photos/videos)
We do not accept returns for:
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Incorrect sizing
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Change of mind
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Ordering the wrong item
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Delays caused by shipping carriers
Please review our size guide carefully before purchasing. If you need sizing assistance, contact us through our social media pages or via email before placing your order.
Return Shipping
Customers are responsible for paying the return shipping costs.
Exchanges
We do not offer exchanges. Please ensure you select the correct size and product before completing your order.
Order Cancellations
Once an order has been placed, it cannot be cancelled.
Damaged Items
If your item arrives damaged, please contact us within 48 hours of delivery with:
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Your order number
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Clear photos/videos showing the damage
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Photos of the packaging
Once approved, we will provide further instructions regarding your return/refund.
Contact Us
For any return or refund enquiries, contact us at: